Nieuwe Nor in Heerlen

The venue presents a broad programme, from young to old, plus other expressions of popular culture from visual art to lifestyle. In March 2022 the new Gulpener Grote Zaal opened on Pancratiusstraat, tripling capacity so both halls together hold more than 1,200 visitors at the same time.

Nieuwe Nor also programmes beyond its own building, from small intimate concerts to large open-air festivals, and works as a partner in Heerlen's cultural field. Talent development on stage and behind the scenes is a core task, with stage opportunities for Parkstad artists and practical training places.

Tickets for Nieuwe Nor's own events run through ticket seller Stager, with iDEAL, credit card, Bancontact and PayPal online. Service costs are included in the communicated price with iDEAL; other payment methods can add costs. Resale runs only through TicketSwap with the Secure Swap label.

No reservations are taken, by phone or email. Times on a ticket reflect the schedule at purchase time; the schedule on nieuwenor.nl is always leading, so recheck the event page shortly before visiting.

The Gulpener Grote Zaal holds 750 standing or 250 seated visitors, with a wide bar, balconies and a full stage setup. The second hall, the Kleine Zaal, holds 350 standing or 150 seated visitors.

Café Nieuwe Nor is open Thursday to Saturday and during concerts from 18:00 to 01:00. Smaller rooms such as the Artiestencafé, Viplounge and Foyercafé fit groups of 30 to 60 people.

Wheelchair users watch shows in the Gulpener Grote Zaal from the first balcony; the Kleine Zaal has no separate platform, but the team arranges a suitable spot. Places are limited because of space and evacuation rules, so always email [email protected] before buying a ticket.

Shows sell standing places only unless stated otherwise. Seating on request is possible when available but must be requested at least two weeks before the show. The café has seating, and the entrance foyer often offers a quieter retreat.

Free foam earplugs are available at the box office and reusable Alpine plugs cost €7.50 from the machine by the lockers. Sound levels peak at 103 dB(A) LEQ15 on average over 15 minutes.

Heerlen station connects to Maastricht, Aachen, Kerkrade and Sittard with last trains after 00:00; on Fridays the last Sittard train connects to the night train towards Eindhoven, Utrecht, Amsterdam and Schiphol. Arriva offers 50% off the journey via glimble.nl/nieuwenor.

Reserve parking at Q-Park de Klomp (2 minutes on foot) or Q-Park Raadhuisparking (5 minutes on foot). Do not navigate to the venue itself: it sits in a dead-end street, so use Klompstraat 1 for drop-off and parking.

Store bicycles free and guarded at Akerstraat 20 (Mon–Sat 07:00–23:00, Sun 12:00–18:00) or at the NS facility at Parallelweg 2B (first 24 hours free). Taxis line up on Geleenstraat on going-out nights from 22:00 to 04:00, otherwise at Stationsplein.

The halls are fully cashless (bank card or smartphone); top-up cards are available at the box office, and the box office and café also accept cash. Lockers cost €3 for the whole event, measure 23 x 27 x 40 cm and can be reserved online in the event week or on the spot at the PIN-only terminal. Coats and bags are not allowed in the halls and there is no cloakroom; oversized bags can be left at the box office for €5.

Nieuwe Nor Nacht dance events carry a standard minimum age of 18. Concerts and other activities have no standard minimum age, but visitors under 14 come with an adult (18+). Always carry valid ID; under-18s may not buy, hold or consume alcohol (NIX18).

Sexually transgressive, intimidating or discriminatory behaviour is not tolerated; speak to a crew member if you see something happen. Entry is refused to visibly intoxicated visitors, and ticket scanning at Nieuwe Nor Nacht events runs until 03:00 at the latest.

When leaving, keep noise and litter down for the city-centre neighbours. Nieuwe Nor supports the Ben je oké? and Wij eisen de nacht op campaigns for a safe night out.