About

Herma van Laar explains her doctoral research on why shared service centres rarely reach their intended cost and efficiency benefits. She compares economies of scale with economies of flow and looks at which strategies work.

What to expect

Herma van Laar explains why shared service centres (SSCs) rarely achieve the intended cost and efficiency benefits, based on her doctoral thesis.

  • Based on Herma van Laar's doctoral thesis
  • Uses practical and theoretical research
  • Congruence analysis compares economies of scale and flow
  • Systems theory-based design fits better
  • Findings are useful for organisations with SSCs

FAQ

What is the research about?

Herma van Laar explains why shared service centres (SSCs) rarely achieve the intended cost and efficiency benefits.

The research is based on her doctoral thesis.

She analyses strategies used to solve SSC problems.

She compares economies of scale with economies of flow.

Who is Herma van Laar?

Herma van Laar (1963) is an organisational consultant and freelance lecturer in organisational design.

In 2010 she graduated summa cum laude with an MSc in Business Administration from Radboud University.

She lectured on the evening programme in Business Administration at the Radboud Management Academy.

How can I register?

Use the registration link on the Radboud University event page: ru.nl

Who organizes the event?

Nijmegen School of Management organizes the event.

Getting there

Radboud Universiteit, Houtlaan 4, 6525 XZ Nijmegen, Gelderland, NL

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